Overview
Hudson Butcher Supply (“Hudson,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit hudsonbutchersupply.com, contact us, request a quote, purchase products, or participate in our text messaging program.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, business name, mailing or delivery address, email address, and telephone number.
- Transaction information, such as products requested or purchased, quotes, order history, delivery or pickup details, invoices, payments, returns, and related communications. Payment card information is processed by our payment providers and is not stored on this website.
- Communications, including messages, emails, calls, text-message content, and the date and time of your communications and consent choices.
- Website information, such as IP address, browser type, device information, pages visited, and basic server logs that may be collected automatically by our hosting and security providers.
2. How we use information
We use information to respond to inquiries; provide quotes; process and fulfill orders; coordinate pickup and delivery; send invoices and payment reminders; provide customer support; maintain business records; protect our website and business; comply with law; and, with appropriate consent, send product news, sales, and promotions.
3. How we disclose information
We may disclose information to vendors that help us operate our business, such as website hosting, communications, payment processing, accounting, delivery, security, and professional-service providers. We may also disclose information when required by law, to protect rights or safety, as part of a business transaction, or when you direct or authorize us to do so.
We do not sell personal information for money. We do not use or disclose sensitive personal information to infer characteristics about you.
4. SMS privacy
If you enroll in Hudson Butcher Supply Alerts, we may use your mobile number to send messages about quotes and customer questions, order status, pickup or delivery, invoices and payment reminders, and occasional sales or product promotions. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or by clearly asking us to stop through another reasonable method. You may receive one non-promotional message confirming your opt-out. Reply HELP for help or contact us using the information below.
5. Your choices and privacy requests
You may ask to access, correct, or delete personal information we maintain about you, or withdraw consent for marketing communications. We will verify and respond to requests as required by applicable law. We will not discriminate against you for exercising applicable privacy rights.
You may control cookies through your browser settings. Because this website does not currently use advertising cookies or sell personal information, we do not respond differently to browser “Do Not Track” signals.
6. Children’s privacy
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is completely secure. We retain information for as long as reasonably necessary for the purposes described in this Policy, including customer service, accounting, legal, security, and recordkeeping needs.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the revised version here and update the effective date above. Material changes affecting SMS consent will apply only as permitted by law and the consent provided.
9. Contact us
Hudson Butcher Supply
230 E Dyer Rd, Suite B
Santa Ana, CA 92707
Phone: (714) 373-2264
Email: info@hudsonbutchersupply.com